Prince William and Kate Middleton "feel horrible" for Prince Harry and Meghan Markle and haven been left in "total shock".
A source close to the Duke and Duchess of Cambridge says the claims made during Oprah Winfrey's interview, stunned the couple, according to reports.
The admission that troubled Wills and Kate most, the source says, was "Meghan’s suicidal thoughts" as she shared she did not "want to be alive anymore" while pregnant with Archie Harrison.
"William and Kate knew about some of their troubles with palace aides, but nothing to this extent," the insider explained.
While they "feel horrible" for the Sussexes, William and Kate "still wish" Harry and Meghan "had not tried to take down the Royal Family," the source claimed.
The source told Us Weekly: "William and Kate feel that these conversations could have been made in private."
In response to the bombshell interview, Buckingham Palace issued a statement saying the "whole family is saddened" by the claims.
They said: "The whole family is saddened to learn the full extent of how challenging the last few years have been for Harry and Meghan.
"The issues raised, particularly that of race, are concerning.
"Whilst some recollections may vary, they are taken very seriously and will be addressed by the family privately.
"Harry, Meghan and Archie will always be much-loved family members."
During the interview with Ms Winfrey, Harry said he felt William and other Royal Family members were "trapped" in The Firm, as the royals are often described.
He said: "My father and my brother, they are trapped. They don’t get to leave. And I have huge compassion for that."
Another source insisted to Us Weekly that William "doesn’t feel trapped", and added: "That is a label that Harry has unfairly given him."
Harry also said in his interview: "I love William to bits. We’ve been through hell together and we have a shared experience but we are on different paths."
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