A family have claimed their family meal was ruined after they were served "raw" chicken at KFC that "tasted bloody."
Brian D’Arcy, originally from Anfield, went to KFC in Bromborough, Wirral, but didn’t enjoy his meal with his family.
He told the Liverpool Echo he was served "raw" and "bloody" chicken wings that he believes weren’t cooked.
Mr D’Arcy said he tried to tell the manager the produce should be removed from sale to other customers, but the woman "wouldn’t listen."
The 40-year-old claims the manager told him the spices and marinade were making it that colour, and disagreed the food wasn’t to KFC standard.
Brian said: "We spoke with the manager and they assured us they were cooked and that it was the marinade and spices making it that colour.
"To a degree yes that is believable as the chicken can go red with spices but the taste and smell was uncooked raw chicken.
"I told the manager this and that the wings should be removed and not given to anyone but she wouldn’t listen."
Brian said that he and his family did eat other items they ordered but said he didn’t enjoy his meal "after tasting bloody and raw chicken."
The family did receive a full refund but told the Echo they were concerned the manager had assured them "it was cooked" and that they were wrong.
He said: "We did get a full refund, as we went as a family and the other items we purchased were edible but we obviously didn’t enjoy them after tasting bloody and raw chicken.
"Even though we got a refund, we were more concerned that the manager assured us it was cooked and that we were wrong and that they weren’t taking the items off sale as they were clearly not fit for human consumption."
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A KFC spokesperson said: "We’re sorry this guest had a bad experience, that’s the last thing we’d want.
"We have strict processes in place and whilst the chicken doesn't look undercooked, it can sometimes look like this as a result of cooking with fresh, natural produce.
"That said, it’s Christmas and we’d love him to get in touch, so that we can make it up to him."
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