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A coronavirus outbreak has occurred at Manchester Piccadilly train station, with dozens of staff sent home from work.
A staff member tested positive last Tuesday, November 3, and told his managers.
Eleven members of the Avanti West Coast team based at Manchester Piccadilly were afterwards diagnosed with coronavirus.
A further 25 people are now self-isolating after coming into contact with the individual, the Manchester Evening News reports.
Another 15 workers were contacted via the NHS Track and Trace App and were told to self-isolate.
The area where the affected individual worked was closed immediately and underwent a specialist deep clean overnight, bosses said.
Scott Green, Manchester Piccadilly station manager for Network Rail, said: "We have offered support to Avanti West Coast during its staffing issues due to Covid-19."
He added that the affected area is separate from other staff areas in the station.
Mr Green continued: "Manchester Piccadilly is open and operating as normal.
"We have regular and rigorous cleaning regimes in place so passengers can travel with confidence. We'd urge passengers to wear a face covering unless exempt for medical reasons, use the numerous hand sanitising points and follow the one-way systems when travelling through the station."
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The Manchester Evening News has been contacted by staff concerned about a 'lack of communication and support' from Avanti management during the outbreak.
But Dave Whitehouse, safety and security director at Avanti West Coast, said: "We’re providing support for all of our people who have tested positive for Covid-19 and those self-isolating at home.
"We’ve been in regular contact; providing advice and guidance as well as stringently following Government guidelines. We are cooperating fully with Public Health England North West and the local authority.
"As soon as we were aware of the positive test we confirmed the member of staff’s movements and sent a number of their colleagues home immediately. A further 15 were contacted via the NHS Track and Trace App and told to self-isolate."
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